Privacy Policy

Last updated: 01 October 2025

Golden Hour Jewellery ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our products.

1. Information We Collect

  • Personal Information: When you place an order or contact us, we collect details such as your name, email address, postal address, phone number, and payment information.
  • Usage Data: We may collect information about how you use our website, including IP address, browser type, pages visited, and time spent on the site, to help improve our services.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order and customer service
  • Improve our website and services
  • Comply with legal obligations
  • Send you marketing communications only if you have opted in (you can unsubscribe anytime)

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers who help us operate our business, such as payment processors and delivery companies, but only as necessary to fulfill your order.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Under New Zealand’s Privacy Act, you have the right to:

  • Access and request a copy of your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of your information, subject to legal and contractual obligations
  • Withdraw consent to marketing communications at any time

To exercise these rights, please contact us at [your email].

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us understand website traffic and improve our services. You can manage cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Please review it periodically for any changes.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:
Email: hello@goldenhour.nz