Shipping & Returns

Shipping

We currently ship within New Zealand only.

Orders are usually processed and dispatched within 1-2 business days.

Delivery times vary by location but typically take 2-5 business days after dispatch.

Shipping cost is $8 per order.

  • Free delivery for orders over $100 within New Zealand.
  • We are not responsible for delays caused by courier services or unforeseen events.

Returns & Faulty Items

Unfortunately, we do not accept returns or exchanges unless the item is faulty.

If you receive a faulty product, please contact us within 7 days of delivery with photos and details of the issue.

We will assess the problem and, if confirmed faulty, offer a repair, replacement, or refund at our discretion.

Faulty items must be returned in their original condition and packaging.