Shipping & Returns
Shipping
We currently ship within New Zealand only.
Orders are usually processed and dispatched within 1-2 business days.
Delivery times vary by location but typically take 2-5 business days after dispatch.
Shipping cost is $8 per order.
- Free delivery for orders over $100 within New Zealand.
- We are not responsible for delays caused by courier services or unforeseen events.
Returns & Faulty Items
Unfortunately, we do not accept returns or exchanges unless the item is faulty.
If you receive a faulty product, please contact us within 7 days of delivery with photos and details of the issue.
We will assess the problem and, if confirmed faulty, offer a repair, replacement, or refund at our discretion.
Faulty items must be returned in their original condition and packaging.